In view of hygiene issues, we only accept returns if the products have serious defects or are wrongly delivered. In the rare event of a piece arriving damaged or faulty, we offer an immediate replacement or refund.
For details, please refer to our Refund Policy page.
All our jewellery pieces are securely packed and shipped via recorded post to ensure delivery and allow for tracking.
Jewellery is sent through local recorded post for Hong Kong orders, and through international recorded airmail for overseas.
Hong Kong orders are free of delivery charges. International orders up to the equivalent of HKD600 are charged a flat rate of HKD50. International orders above HKD600 are free of charge.